Get In Touch
We’re here to help and answer any question you might have. We look forward to hearing from you.
Appointment Request Form
Your health and comfort are our primary concerns. Whether you are seeking routine wellness care or specialized support, Dr. Mashoene is here to guide you
Call: (011) 427-2610
WhatsApp: (066) 050-1114
Email: admin@floragynae.co.za
Office hours:
Monday – Friday: 10AM – 6PM
Saturday & Sunday: Closed
Netcare Lakeview Hospital:
1 Mowbray Ave, Benoni, 1500
Medical Aid Information
Accepted Medical Aid Schemes
Flora Gynae works with most major South African medical aid schemes. Claims are submitted directly to medical aids where applicable.
Patients are encouraged to confirm their specific plan benefits prior to consultation or procedures.
What to Know Before Your Visit
Please bring your medical aid card and valid identification to your appointment to facilitate accurate claims processing. Kindly note that a first-visit medical aid administration fee of R250 is payable at the practice.
Understand Your Benefits
Kindly verify:
- Specialist consultation benefits
- Obstetric benefits (maternity cover)
- Procedure or theatre benefits
- Authorisation requirements
Our administrative team can assist with guidance; however, benefit confirmation remains the patient’s responsibility.
Co-payments & Shortfalls
Depending on your medical aid plan, co-payments or shortfalls may apply. Any additional fees will be communicated where applicable.
Claims Submission
Claims are submitted directly to medical aids for most consultations. Patients are responsible for any outstanding balances not covered by their scheme.
F.A.Q
Do you accept my medical aid?
We work with most major South African medical aid schemes. Patients should confirm their specific plan benefits directly with their scheme.
Will I have a co-payment?
Co-payments depend on your individual medical aid plan and benefit limits.
Does maternity care require authorisation?
Yes. Patients must register their pregnancy with their medical aid and obtain necessary authorisations.
Are hospital and anaesthetist fees included?
No. These are billed separately by the hospital and respective specialists.
What happens if my medical aid does not pay?
Any shortfall or rejected claim remains the responsibility of the patient.
Our Location
Netcare Lakeview Hospital:
1 Mowbray Ave, Benoni, 1500